Frequently Asked Questions

When I receive a message telling me I have many infected files and the message is not from my antivirus program, but it looks like it is from Microsoft or another familiar logo....should I click on it or call the phone number it lists?

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NO!  Give us a call since most of the time, these are just fake messages.  Many times (most of the time) the fix is as simple as closing your web browser using task manager.  We can walk you through it over the phone.

How will I be charged for your computer repair services?

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 We break up each service call into 15-minute increments at a rate of $40 per increment. There's no need to pay for a full hour of service when your issue might only take 15 minutes! Additionally, we do not add on a trip charge or driving fee for the Denver metro area or the surrounding suburbs. 

WHERE DO I TAKE MY COMPUTER TO GET SERVICED?

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  We gave up the brick-and-mortar store a little over 12 years ago to go entirely mobile, which means we come to you!